Working with Ray and his team at Inertia has been a game changer for AMJ.
Raz Design’s Booth at the REHACARE trade show in Dusseldorf
Raz Design’s Booth at the REHACARE trade show in Dusseldorf
Nelson Pang and David Harding are co-founders of Raz Design. Raz Design creates and manufactures mobile shower commode chairs. We were introduced to Nelson and David through our client Patrick Harrison who we worked with on creating The Core Chair.
We first started working with Raz in 2014. At the time, the business was doing well but the co-founders ambition to innovate and grow their product line was outpacing their in-house abilities to do so.
Looking to bring 4 new chairs to market, Raz Design was looking for support with design, engineering and manufacturing.
This kind of energy coming from our clients is infectious. When it’s paired with the talent and experience of our product design teams, great things happen, and indeed did happen when we started working with Nelson and David.
The Inertia team was made up of engineers Ethan Maiolo and Lukas ten Kortenaar, mechanical designer Kay Khalkhali along with industrial designers Randy Yang and Danian Yang. Working closely with David and Nelson, the team set out to design 4 new mobile shower chairs: Trakz, AT2, Jaz and Zūm.
For this case study, we’re going to look at some project highlights from the design of the Jaz and the AT2 chairs.
Inertia Engineer Lukas ten Kortenaar
New wheel design, available on the Jaz and Zūm models by the end of the year
Working with Ray and his team at Inertia has been a game changer for AMJ.
They perform miracles with their turnaround times, especially on prototypes.
The Inertia team gets it, they are good at having empathy and putting themselves in the shoes of the product user. Inertia always exceeds expectations in terms of communication, setting expectations, and the way the team conducts themselves.
The Inertia team is exceptionally good at communication – it is their clear differentiator. Their team is very hands on and flexible. They really care and go above and beyond to make sure things are done right.
The team at Inertia is honest, straightforward and their drive to work collaboratively really stood out for us. They are also meticulous and do what they say they will do. If we were to attempt this kind of product development in house it would have taken us 5 times longer.
At Inertia, you immediately know that you are working with people who care about your product and your success. I especially respect the way they handle challenging situations. Inertia has far exceeded my expectations for professionalism and care.