There are 10 core values that define how we operate, collaborate, innovate and serve our customers. These values aren’t just words placed hastily on a page. We live these values everyday. Not only do they represent what we stand for, but what you can expect when working with us.
1. WE DELIVER “WOW” THROUGH WORLD CLASS SERVICE & RESULTS
The quality of our work is incredibly important to us. We care about creating the best possible outcome for our customers while feeling proud of what we do.
We believe that performing at a high level is contagious and allows our team members to make each other stronger and our work better.
We deliver joy to our customers by removing their frustration.
Focussing on how we do things is important, getting to a great result, even more so.
2. WE BELIEVE HONEST AND OPEN COMMUNICATION BUILDS STRONG RELATIONSHIPS
We choose listening carefully over reacting quickly. It always creates a better outcome.
We treat each other with total respect, especially when we disagree with one another.
We stay calm when things get stressful.
3. WE ALL CONTRIBUTE TO A POSITIVE, FUN & FULFILLING TEAM ENVIRONMENT
We make time to look out for and help each other.
We take a minute to inject some silliness in between the serious, seriously.
We celebrate wins together.
4. WE ARE DRIVEN, COMMITTED AND WE PERSEVERE
We inspire each other with our thirst for success.
We care intensely about our customers’ success as much as our own.
We are tenacious, and never give up.
5. WE ARE OPEN, TRANSPARENT AND CANDID
We share information openly and proactively.
We are known for candor, empathy and directness.
We are non-political when disagreeing with others.
We are quick to admit mistakes.
6. WE CRAFT BALANCED, REAL WORLD SOLUTIONS
When confronted with ambiguity, we make decisions using healthy doses of logic and expertise.
We believe having a bias towards action is the best antidote for analysis paralysis.
We get beyond symptoms and identify root causes.
7. WE ARE HUMBLE, CONFIDENT AND SELFLESS
We first seek what is best for our clients, rather than what’s best for ourselves
Ego is the kryptonite to good ideas.
We clear the path for people above so we can eventually create a path for ourselves.
We take the high road at all times.
8. WE ARE BRAVE
We say what we think, even if it’s controversial.
We make tough decisions confidently, without agonizing.
We take smart risks.
We are willing to sacrifice to pursue our passion.
We question actions that don’t match our values.
9. WE INSPIRE INNOVATION, DRIVE & CHANGE
“Because-that’s-the-way-we’ve-always-done-it” is a great catalyst for change.
We take prevailing assumptions as an invitation to make something better.
Leonardo Da Vinci said “Simplicity is the ultimate sophistication” We minimize complexity and find time to simplify.
We create new ideas that prove useful.
10. WE LOVE LEARNING AND CONSTANTLY PURSUE GROWTH
We constantly seek to increase our knowledge by looking outside of ourselves and the company.
We are motivated to learn quickly.
We know progress is found where our greatest fears lie.
We seek to understand our strategy, market, customers, and suppliers.
